What is a VA (Virtual Assistant)?

A VA is a self-employed office professional who works from their own remote office to provide a range of business support services. VA’s provide the services of onsite secretarial / administration staff, without the added expense.


What are your standard operating hours?

I am available from 9:00am – 5:00pm Monday to Friday. Work can be completed outside of these hours upon request (this may incur additional charges).


What is your standard turn-around time?

Standard turn-around time is 24-72 hours from when the job request and all information/materials to complete the job is received. This is only an estimate as turn-around time depends on a number of factors, including the size and complexity of the job and my availability. A more accurate esimate will be provided on the receipt of the job request.


What if I need my work completed urgently?

Please contact us and advise your deadlines, so we can determine whether we can meet them for you (this may incur additional charges).


What are your rates?

Contact Dynamic Administrative Support Services to discuss your requirements.


Is there a minimum charge for work completed?

Yes. A minimum of one (1) hour will be charged for all jobs, and then in 15 minute increments thereafter.


What are your payment terms?

Payment terms are seven (7) days. An up front deposit may be required for large projects, or one-off jobs.


How do I make payment?



By PayPal or Google Checkout. Details will be included on your invoice.

Do you offer any discounts?


Yes. A discount is offered to those clients who wish to commit to our services on an ongoing basis. Contact us to discuss your requirements.

How do we contact you?


You can contact us via phone 704-966-6902, email info@dynamicadmin.com or via our online contact form.